At IBYADS, customer satisfaction is important to us. This Refund Policy outlines the conditions under which refunds may be requested for our digital services.
Clients may request to cancel a project before development begins. If work has not started, a full refund may be considered. Once development has started, refunds will be based on the amount of work completed.
Due to the nature of digital services, completed work, delivered source files, consultations, custom software, websites, mobile applications, cloud configurations, and other completed digital deliverables are generally non-refundable.
If a project is canceled after development has begun, a partial refund may be issued depending on the completed project milestones and resources already invested.
Clients are responsible for providing accurate project requirements, timely feedback, and necessary content. Delays caused by missing information or approvals may affect project timelines and refund eligibility.
If you are not satisfied with any aspect of the project, we encourage you to contact our team first. We will make reasonable efforts to address concerns through revisions based on the agreed project scope.
Approved refunds will be processed using the original payment method. Processing times may vary depending on your payment provider.
IBYADS reserves the right to modify this Refund Policy at any time. Any updates will be posted on this page with the revised effective date.
For questions regarding this Refund Policy, please contact us:
IBYADS
Website: https://ibyads.us/
Email: support@ibyads.us
Phone: +1 (888) 366-1043
Address: 227 Raff Ave, Floral Park, NY 11001
IBYADS delivers innovative web, mobile, cloud, and custom software solutions that help businesses grow and succeed.
